News Release

Campbell Soup Company Recalls Chicken Soup Products Due to Misbranding and Undeclared Allergens

Class I Recall 036-2017
Health Risk: High Apr 22, 2017
En Español

Congressional and Public Affairs
Kristen Booze 
(202) 720-9113
Press@fsis.usda.gov 

 

WASHINGTON, April 22, 2017 – Campbell Soup Company, a Maxton, N.C. establishment, is recalling approximately 4,185 pounds of chicken soup products due to misbranding and undeclared allergens, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced today. The products contain milk, a known allergen, which is not declared on the product label.

The chicken with whole grain pasta soup items were produced on Feb. 13, 2017. The following products are subject to recall: [View Label]

  • 18.6-oz. cans of “Campbell’s Homestyle Healthy Request Chicken with Whole Grain Pasta” with Best By date of Feb. 13, 2019 located on the bottom of the cans.

The products subject to recall bear establishment number “EST. 4R” on the bottom of the cans. These items were shipped to retail locations in Florida.

The problem was discovered on April 20, 2017 when the firm received notification from their corporate office of multiple consumer complaints of the wrong product noticed inside the cans. The products were labeled as “Campbell’s Homestyle Healthy Request Chicken with Whole Grain Pasta” but actually contain “Campbell’s Homestyle Healthy Request Italian-Style Wedding Spinach & Meatballs in Chicken Broth” soup.

There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an injury or illness should contact a healthcare provider.

Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.

FSIS routinely conducts recall effectiveness checks to verify recalling firms notify their customers of the recall and that steps are taken to make certain that the product is no longer available to consumers. When available, the retail distribution list(s) will be posted on the FSIS website at www.fsis.usda.gov/recalls.

Consumers with questions about the recall can contact Consumer Affairs at (866) 400-0965. Media with questions about the recall can contact Michelle Reardon, Director of Communications - Americas, at (856) 571-9911.

Consumers with food safety questions can "Ask Karen," the FSIS virtual representative available 24 hours a day at AskKaren.gov or via smartphone at m.askkaren.gov. The toll-free USDA Meat and Poultry Hotline 1-888-MPHotline (1-888-674-6854) is available in English and Spanish and can be reached from 10 a.m. to 6 p.m. (Eastern Time) Monday through Friday. Recorded food safety messages are available 24 hours a day. The online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at: http://www.fsis.usda.gov/reportproblem.

Product Label | Larger Image (PDF)

Label, Recalled Product

USDA Recall Classifications
Class I This is a health hazard situation where there is a reasonable probability that the use of the product will cause serious, adverse health consequences or death.
Class II This is a health hazard situation where there is a remote probability of adverse health consequences from the use of the product.
Class III This is a situation where the use of the product will not cause adverse health consequences.
Last Modified May 17, 2017